As businesses go global and online, they are required to provide 24/7 services without interruption and it has become a high priority that business continuity, robust security and regulatory compliance are ensured by their infrastructures. Having a capable and reliable infrastructure partner is imperative to overcome these business challenges.

ISparta Technologies’ Infrastructure Services help you find innovative ways to reduce infrastructure costs and to build an agile, responsive, scalable, secure and highly available IT infrastructure so that you can direct more of your technology expenditures toward strategic initiatives.

We’ll collaborate with you to find the combination of options that best fit your business requirements. We take a proactive approach to managing your infrastructure and provide comprehensive solutions for consolidating, standardizing, automating and virtualizing your IT infrastructure.

Sparta Technologies specializes in delivering the following Infrastructure Services

Microsoft® SQL-Server Integration Services (SSIS)

Microsoft Integration Services is a platform for building enterprise-level data integration and data transformations solutions.

Moving your data between different applications and/or upgrading and/or migrating your systems require skilled team who can transform your data quickly and effectively. Our SSIS certified team members work to transform your data from one system to another, including but not limited to Advent systems, through the usage of the well-proven and successful SSIS.

Data Centre Services

Sparta Technologies helps you cut the costs of what is typically the most expensive area of your infrastructure while ensuring business continuity by rationalizing, consolidating and pruning servers, applications and data centers, eliminating waste, redundancy and underutilization. With our support you can simplify operations, put in place highly available and reliable servers and devices, and reduce resources, energy and facility costs. As your business grows regionally, we'll provide you with our data center capabilities such as: data center assessment, rationalization/virtualization, planning and implementation, and disaster recovery and business continuity services.

Hosting

Sparta technologies offer a range of Application Hosting Solutions designed to fit your organization’s operational needs and budget requirements. These solutions will allow you to manage your business applications more efficiently, reduce cost, and enable your organization to focus on its strategic initiatives. Importantly, access and use of your applications will be transparent to your end-users, but at a fraction of the cost and with improved reliability. The choices are broad – from basic hosting through private cloud hosting to SaaS subscription-based models. Our application hosting capabilities cover:

  • Guaranteed service levels
  • 24/7 monitoring, maintenance, and support
  • State-of-the-art security
  • Guaranteed up-time
  • A broad choice of hosting mode

In addition, Sparta Technologies provides offshore SAP global hosting services that allow clients to consolidate operation and maintenance of SAP systems globally, reduce total IT costs and solidify IT security.

Contact Center Management

Contact centers have been evolving steadily for the past few decades from single channel call centers to integrated multi-channel centers handling telephone, fax, letter, e-mail and online live chat. Sparta Technologies can help you leverage your contact center as a strategic asset to provide superior client service and increase client loyalty. Sparta Technologies has partnered with global vendors, as well as local partners, to offer all the operational and technical capabilities that constitute a modern contact center, including: strategic contact center consultancy, integration, and maintenance – inshore or offshore.

IT Security

As a result of an increasing number of high-profile security breaches, businesses are facing the challenge that approaches to security and the defense of business systems are changing - planning for, and acting as though, systems have been breached in order to operate securely and stay safe. It requires defensive technologies to operate at maximum levels of efficiency, while working behind the scenes to identify unusual activity and focus on closing any window of exposure as quickly as possible. In addition to the above-mentioned IT Security services, Sparta Technologies can help your organization implement security strategy that is directly aligned to your business strategy and implemented through an integrated set of principles, policies, procedures, processes and controls. Our security services include:

  • Risk Management
  • Security Governance
  • Business Continuity
  • Security Infrastructures
  • Business Security and Fraud Management
  • Security Operation Centre (SOC) Enterprise Security Solutions Delivery.

Network Services

As businesses embrace complex network technologies, such as VoIP and mobile, they seek more secure, reliable and robust high capacity network infrastructure as a crucial part of their business infrastructure. In order to satisfy this business need, Sparta Technologies offer enterprise clients one-stop network integration services from consulting, design and build to operations and maintenance of corporate networks.

Service Desk Operations

Our Service Desk Operations services can reduce the cost and complexity of service management by offering a single point of accountability. Sparta Technologies consolidates responsibility and accountability for vendor management and service delivery across your entire technology stack, including hardware, networks and applications. Our end-to-end service desk support includes: Level 1 application and infrastructure support, skilled advanced technology support and full-service infrastructure management.

Remote Infrastructure Management (RIM)

Our comprehensive RIM services ensure 24/7 access, monitoring, and management of the infrastructure that supports your mission-critical business applications. With cost-effective combination of global, skilled resources, industry-standard processes, and leading technology, we not only manage your infrastructure, but actually improve it.

Sparta Technologies’ RIM services can help you keep the infrastructure supporting your business operating around the clock, save on infrastructure operating costs, and benefit from improved performance and efficiency. Sparta technologies’ RIM services include monitoring, management, and administration of all infrastructure resources, including:

  • Operating systems
  • Storage and database systems
  • End-user applications and devices
  • Collaboration and messaging

Desktop Services

Our Desktop Services enable organizations to deliver flexible services to their business users. They include the provision and deployment of Virtual Desktop Infrastructures, including bring your own device, remote and on premise 24/7 desktop support, deployment of standard images for organizations, the delivery and support of corporate messaging solutions, including unified communications, and the provision of a collaboration infrastructure. All of these services can be procured in a SaaS model.